Shipping & Returns

Shipping

All orders are special orders. Orders usually ship out or are delivered with in two business weeks after the order is placed. We use both USPS (www.usps.com)  and UPS (www.ups.com) to ship packages. All packages are shipped with signature confirmation. We do not ship to unconfirmed shipping addresses, please make sure the address in your PayPal account is confirmed.


Returns

Our returns are simple. If your product has not been shipped and has not been ordered by us we can cancel with no fee. If you have placed and order and the special order has been placed with our vendor then there will be a 25 percent restocking fee.

We stand behind our products, if you have your SAT-D installed and are NOT seeing a savings of 20-30 percent on your electric bill, then you can return it in the original box, with the original paperwork for a refund. (All returns are subject to inspection, our guarantee only stands if you do not see savings during the first six months, with the same usage as the previous years bills).

Refunds

All refunds can take up to 7-10 business days and are refunded using the original payment method.

Back